Solution
Allergy management you can trust.
Allergen and dietary records that follow the child from sign-up through to the lunch counter.
Dietary Management
Allergy-safe from menu to plate
Parents enter allergens and dietary requirements at sign-up. Schools approve them. Menus, preorders and the point-of-service all honour the same record — there is no other list.
How it works
From proof of allergy to plate — one safe flow.
A simple four-step process that keeps parents, the school office and the caterer aligned on every child's dietary needs.
01
Parents upload allergy proof
Parents submit medical evidence in the Scopay app. The school and caterer review and sign it off before any allergy-safe ordering is unlocked.
02
Allergy-safe menus only
Once approved, parents only see menus that are safe for their child — unsafe dishes are hidden automatically for every meal, every day.
03
Order logged in Scopay
Parents preorder from home and the order flows straight into the school's Scopay system — ready for the kitchen and the counter.
04
Verified at the counter
At lunch, the child selects their face at the point-of-service. The server sees who they are, what they ordered and their allergy info. Walk-ins? They're only offered safe options too.
What's included
Key features
Parent-entered
Parents own the record, with school sign-off before activation.
Single source of truth
One record drives menus, preorders, POS and reports.
Filtered menus
Parents only see meals that are safe for their child.
Audit trail
Every change timestamped for safeguarding and inspection.
Counter alerts
POS flashes allergens when the child reaches the till.
MIS sync
Records stay in step with SIMS, Arbor, Bromcom and more.
Take it further
Add the point-of-service for allergy-safe lunchtimes.
Our purpose-built point-of-service pulls every child's allergy and dietary record onto the counter screen — so servers see the right meal, the right child and the right restrictions, every time. Walk-ins are only offered safe options too.
- Every allergy and dietary need visible at the till — no wristbands or tokens
- Face-select identifies the child and their approved menu instantly
- Walk-ins guided to safe choices — with no manual checking
See dietary management in your setting.
We'll tailor a walkthrough around your school or trust operations.
Book a demo
Make lunchtime allergy-safe.
Tell us how you manage dietary requirements today and we'll show you a single, audit-ready record from parent to plate.
Call 02380 016 563
Email sales@tucasi.com